Knowledge Centre
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Frequently Asked Questions
General
General
If I refinance my loan to another lender, does my insurance cover stop?
September 26, 2016
General
Can I get a policy that covers me if I’m made redundant?
September 26, 2016
General
Does income protection cover me if I’m made redundant?
September 26, 2016
Hobbies Pastimes
I play WAFL/AFL/soccer professionally, can I still get cover?
September 26, 2016
Hobbies Pastimes
I play AFL/soccer at an amateur level, can I still get cover?
September 26, 2016
Hobbies Pastimes
I’m involved in aviation, can I still get cover?
September 26, 2016
Hobbies Pastimes
I dive recreationally, can I still get cover?
September 26, 2016
KC
What is homemaker cover?
September 26, 2016
KC
What is Kids Injury Cover?
September 26, 2016
KC
What is Holiday Injury Benefit?
September 26, 2016
KC
What is Permanent disability cover?
September 26, 2016
Making a Claim
Making a Claim
Making a Claim
If I make a claim, can the insurer cancel my policies?
September 26, 2016
Making a Claim
Do I have to deal directly with the insurer if I need to make a claim?
September 26, 2016
Medical
What is a loading?
September 26, 2016
Medical
What is an exclusion?
September 26, 2016
Medical
Medical
If my health deteriorates in the future, can the insurer cancel my policies?
September 26, 2016
Occupation
If I change jobs, do I need to tell the insurer?
September 26, 2016
Occupation
Occupation
I only work on a casual contract, can I still get cover?
September 26, 2016
Occupation
I work FIFO/Offshore/Overseas, can I still get cover?
September 26, 2016
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